Cancelled or Unfinished Invoices
You may on occasions see invoices that have the phrase 'CANCELLED' on them, or an invoice that is never finished. - Why?
Cancelled Invoices:
These are due to the fact that the invoicing program has to follow a different route internally if there is a possibility of a surcharge. Unfortunately, by the time it has discovered that there is no surcharge an invoice has already started to be printed. This invoice is now cancelled if produced and only the summary is printed.
This situation will only arise if:
Half Printed Invoices:
This could be classed as a bug, however, as it has now been documented, it becomes a feature :-)
If when printing invoices you limit the selection to just specific branch's and you are using composite invoices you can end up with an invoice that does not finish. This is due to the last animal in the chain having a different branch number on the management card to that which the invoice is being printed for.
It can be avoided if ALL the related animals for a client have the SAME branch number or switch to a different bill type.