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Edge is still running

When I try to start up the vet System I see the message:


edge.progress exists indicating a backup is in progress at present.
You are not allowed access to the system. Please try later.

Edge when it starts an unattended backup creates a 'Lock' file to stop multiple invocations of itself running. As adding work to a file that is being backed up can corrupt the file, the vet software will also check for this lock file and may abort if found.

If this message is present first thing in the morning then there is a good chance the overnight backup never finished and has paused/stopped/hung.

Firstly login as root and reset the tape drive using the command

# tape reset &

The next thing to do is make sure that edge has finished, use:

# ps -ef | grep edge

If you see just one line e.g.

root 19679 19678 3 08:22:01 tty12 00:00:00 grep edge

Then their is no problem, otherwise use the kill command to kill any of the edge processes

e.g. kill -9 pid.

To clear the lock to allow work to continue use the following command.

# rm /usr/lib/edge/lists/edge.progress

Note:You must also investigate why, their is no point in just removing the lock and forgetting about it, the backup is corrupt.

The first step is to see if any of the log files will show why. Login as root

One of these files should give you an indication of the failure. In 99% of the cases it will be because you have exceeded the capacity of the tape and Edge is waiting for you to insert another.

If you see the message:

PLEASE REMOVE VOLUME : 1
INSERT VOLUME: 2 AND TYPE "Y" WHEN READY!
(Put your reply in "/dev/edge_listen"   )
(   e.g.  echo y >/dev/edge_listen      )

Then you can force edge to continue by typing echo y >/dev/edge_listen. You have exceeded the capacity of the tape and should disable overnight backup's until a solution can be found.

This can be, checking you have compression switched on (via edgemenu), checking you are using the correct size tapes for your tape streamer. Failing this you will have to start doing Incremental backup's.

Remember, removing the lock file is NOT enough, you must find out why it was still there.