Web/Internet Messages - What do they mean?
I have tried to pick up a price disk, list of batch numbers, place an order etc. via the Internet and get an error message.
Price Update Disks
You may see one of the following:
Connecting to www.dunlops.com|212.240.124.182|:80... connected. HTTP request sent, awaiting response... 401 Authorization Required Authorization failed.
Connecting to 62.173.118.73:21... connected. Logging in as fred ... Login incorrect.
Both of the above error messages indicate the user name and/or password you are using is wrong.
Contact the wholesaler and get them to confirm the details.
Please remember user names and password are case-sensitive - Practice, practice, PRACTICE, PrAcTiCe are all different - double check.
The details can be found in the FAQ.
Dunlops
Batch Number
Connecting to jalapeno.dunlops.com|62.49.68.227|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 33 [text/plain] 100%[====================================>] 33 --.--K/s 10:25:52 (644.53 KB/s) - `dunbin' saved [33/33] NOAUTH Sorry problem picking up details - Press any key to continue
Placing an order
Resolving jalapeno.dunlops.com... 62.49.68.227 Connecting to jalapeno.dunlops.com|62.49.68.227|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 33 [text/plain] 100%[====================================>] 33 --.--K/s 11:43:22 (644.53 KB/s) - `modem.in' saved [33/33] Failed: reply was 'NOAUTH' - Press any key to continue
The NOAUTH reply from Dunlops server indicates you are not authorised, common reason will be you have the wrong user name or password. Contact Dunlops and get them to confirm your name/password.
Setup details can be found in the FAQ.
Centaur
Ordering
Sending file ... Error: Login or Password incorrect.
This as the message suggests, indicates you are not authorised, common reason will be you have the wrong user name or password. Contact Centaur and get them to confirm your name/password.
Setup details can be found in the FAQ.
NVS
Batch Pick Up
Press any key to continue Sorry no reference set
Make sure you have a Customer Ref set.
Setup details can be found in the FAQ.
Please wait ... sending .. 14091303.txt: 20.00 B 284.78 B/s Sleeping.................................................. Collecting Reply ... ./modem.in: 38.00 B 1.87 kB/s [ERROR] Customer Number Not Recognised
Again, the customer number is not valid.
Generic
--11:47:04-- http://jalapeno.dunlops.com/vserver/handler
=> `modem.in'
Resolving jalapeno.dunlops.com... failed: Temporary failure in name resolution.
--11:47:46-- http://www.vetwholesaler.co.uk/nvsmembers/priceupdatesdiscs/vetfile1.001
=> `vetfile1.001'
Resolving www.vetwholesaler.co.uk... failed: Temporary failure in name resolution.
The Temporary failure in name resolution means your system could not work out how to find the other system. This could be a problem with DNS on your machine (can you access other sites? if yes then it's not your end), a problem with your ISP, a problem with the remote machine. The key phrase in the message is Temporary failure - wait a little while and re-try.
Press any key to continue Sorry you don't have 'ncftpget' Installedor
Press any key to continue Sorry you don't have 'wget' Installed
One or other of the O.S. utilities wget/ncftpget are not installed. Please contact support and they will organise a copy for you.