EnServe Administrators Manual

E-Mail Aliases

For example a person with the email address joe@somedomain.com may also have the addresses joe.bloggs@somedomain.com, j.bloggs@somedomain.com and joe.b@somedomain.com. These additional addresses are known as e-mail aliases. All e-mail sent to any of these aliases will be delivered to the same mailbox as e-mail sent to the 'real' address..

To add an aliases: Use the admin account:

-> ->

The format of each entry is Alias a colon : followed by a list of the user(s) it goes to. Here are some examples:


vets:       tmelvin, tom, andy
Tom.Melvin: tmelvin
T.Melvin:   tmelvin
All:        user1, user2, user3, user4,
            user5, user6

It is a good idea to alias all the possible ways a users name could be spelt, in the above example, user 'tmelvin' will get mail addressed to Tom.Melvin@domain, t.melvin@domain etc. you should also note case is not important on the users names, TMelvin, tMelvin, TMELVIN, tmelvin are all the same.

Add in you groups here as well, the above example has a group 'vets', any mail addressed to vets@domain will go to TMelvin, Tom and Andy. If you need to add a lot of users, then just leave some whitespace at the beginning of the line and it will be taken as a continuation of the previous one.

There are some 'system aliases' that MUST be setup and maintained:

Security The member(s) of staff that are responsible for the security of the system. They will receive mail from the periodic virus scans, the weekly usage report etc.

VirusAlert The member(s) of staff that are to be alerted when a virus has been isolated.
Postmaster The member(s) of staff that are in charge of E-Mail and will be mailed any problems with the E-Mail system.

Initially these will all be set to 'root'.

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