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Finding A Record

Chapter Contents

  • Finding clients from the main menu {Classic}
  • Finding clients from the main menu {New Style}
  • General Comments
  • Advanced Searching
  • Finding clients from a Management Record Card
  • Not Seen Since - Warning to check details
  • Multiple Animals - Hiding from display
  • Locked Records

  • This chapter will deal with finding and displaying records on the system.

    There are two ways of accessing records and they depend on which menu style your system is configured for.

    {Classic}

    Pick the 'Find a Client' option from the main Menu.

    {New Style}

    Select the 'Client & Animal Details' menu option

    There are various options for accessing clients on the system.

    You can use the first five options in any combinations.

    From the Main menu (Classic)

    We shall look first at finding clients from the 'Classic' main menu.

    Begin by selecting the menu option Find a client. (The number in brackets beside this option is the number of animals on file). You will be prompted with:

    Client name or number ...............

    Search by number

    This is the quickest option. Just enter the client's number and press RETURN and the record with that number is displayed.

    Search by client name

    Enter the client name or part of it, and you will then be asked.

    Animal or farm name ........

    If you only want to search by the client's name just press RETURN. You can narrow the search down if you know the animal name.

    Search by animal name If you want to search by animal name only, you should press RETURN at the client name question and answer the animal name question only.

    Search by address line

    Enter the client's name or leave it blank if required, and at the animal name prompt enter the animal's name if required. Follow this with a colon (:) then the address you want to search for. The system will ignore street numbers when searching in this way.

    A list of animals corresponding to the search criteria you have entered is displayed on the screen e.g.

    ---------------------------------------------------------------------------
    XYZ Dummy Practice                               Veterinary Main Menu (PVS)
    ---------------------------------------------------------------------------
    a  JONES,MR T                     Fido                                    523
    b  JONES,MRS                      Franny       58 Algers Road            1453
    c  JONES, MRS                     Fred         197 Brocket Way           1876
    d  JONES,MRS                      Fred         58 Derby Road             2542
    e  JONES,MRS                      Floyd        39 Wellfields             4123
    f  JONES, MRS                     Fluff        64 Caneland Court         6106
    g  JONES,MRS                      Flossie      25 Beresford Drive       12177
    h  JONES, MRS                     Fluffy       2 Knighton Lane          13680
    i  JONES, MR                      Feathers     13 Mulberry Way          27199
    
    
    
    
    
    
    
    
    
    ---------------------------------------------------------------------------
    Client number or <Return> for menu .....
         No more matches, Return for the main menu or select the one you want.
    
    You will be asked to choose one. You do this by entering the letter of the alphabet displayed on the left next to each entry (a - r if all 18 are there) or by the animal number on the right. If there are more than 18 animals found you can press RETURN to display the next set of matches.


    Find A Client (New Style)

    The 'Find a Client' and 'Add a Client' option are combined on the new style menus. In addition, all the search options are displayed on one screen making it easier for new users to see what the options are.

    When selected you will see a screen similar to:

          ------------- Search Details -------------------
          Record no.  :            Client name :
          Start no.   :  1         Animal name :
          List matches:  Yes No    Address     :
          Sounds like :  Yes No    Identi Chip :
          Contains    :
          -------------------------------------------------
    

    Once you have made a selection, the system will display all matches on the screen and you can scroll up/down using the arrow keys to select the client/animal you require.

    If the client is un-known or not shown pressing <ESC> will give you the option to add them to the system.

    Using the same options as above (Classic menu) the results will resemble:

    
                       PREMVET 5 MULTI USER SYSTEM Version 2.190
    Date : 27.09.2000            XYZ Dummy Practice                       User: PVS
                                  Client search (PVS)
    
    Client name : JON                      Start no.   : 1
    Address     :                          List matches: Y
    Animal name : F                        Sounds like : N
    Chip Number :
    Contains    :
    ---------------------------------------------------------------------------
    a jones,mr T                                      Fido                   523
    b Jones,Mrs               58 Algers Road          Franny                 1453
    c Jones, Mrs              197 Brocket Way         Fred                   1876
    d Jones,Mrs               58 Derby Road           Fred                   2542
    e Jones,Mrs               39 Wellfields           Floyd                  4123
    f Jones, Mrs              64 Caneland Court       Fluff                  6106
    g Jones,Mrs               25 Beresford Drive      Flossie                12177
    h Jones, Mrs              2 Knighton Lane         Fluffy                 13680
    i Jones, Mr               13 Mulberry Way         Feathers               27199
    
    
    				  ---------------------------------
    Please select or <ESC> to add.
    

    Select the required record with the arrow key or press ESC to add a new record.


    General Comments

    When the system is searching for clients it will compare the amount of information entered with the start of the corresponding item on file. This means that if you are unsure of the spelling of a name you just need to enter the minimum amount of data, e.g. entering JO at client name question will list Jones, Jolly, Johnstone etc.

    The search is completely case insensitive, so it doesn't matter whether you are in upper or lower case when entering the details.

    Depending on the multiple animal settings animals for the same client may be suppressed from the screen.

    The following table should illustrate the methods looked at so far:

    (Note: BLANK indicates that nothing was entered and the RETURN key was pressed).

    Client NameAnimal/AddressResult
    Note: {C} = Classic, {N} = New Style, {B} Both
    a) Melvin{B}Animal BLANKAll clients matching 'MELVIN'.
    b) Melv{B}Animal FifiAll clients matching 'MELV' with an animal matching FIFI.
    c) BLANK{B} Animal RodgerAll animals matching 'RODGER'.
    d) BLANK{C}Animal :HAWTHORN
    {N}Animal BLANK
    {N}Address HAWTHORN
    All clients with HAWTHORN as the first part of their address.
    e) SMITH{C}Animal :HILL
    {N}Address HILL
    All client's matching 'SMITH' with'HILL' as the start of the address.
    f) jones{C}Animal Fido:high
    {N}Animal Fido
    {N}Address High
    All the JONES's living in HIGH something with a pet matching FIDO.


    Locked Records

    If the animal you have accessed is being looked at by another member of staff you will get a Record in use by .... message. The options on this prompt line are covered in a separate sections.


    By-passing the found list

    The above options will all give you a list to choose from. However there may be circumstances in which you do not want this list, for example if the criteria you are entering will only access one client.

    The list can be by-passed by using an invisible option on either style of menu. Invisible options are options that do not appear on the menu. In this case the function is accessed by entering the slash character (/).

    With the 'New Style' menu the / causes the normal selection screen to appear but the option ' List matches: Yes No', set this to No.

    Once the search details have been entered, instead of the list being displayed you will be taken to the first record card matching the information entered. You can then use the management prompt option 'Next' to step through the rest of the matching records one at a time until you reach the record required.


    Access the Last Animal

    If you have quit from a client's record by accident, you can enter a full stop '.' at either main menu; this will take you back to the record you were on previously.


    Advanced Search Options

    Restricting the search by client number

    You may want to restrict the selection to a particular numerical range. For instance, there may be 55000 clients on file, and the client you require is known to have been entered on the system fairly recently. This assumes that 'Check for Deleted' is switched off as the system many not allocate animals in numerical order. Thus, if you answer

  • {Classic} JONES:50000 at the name prompt,
  • {New Style} Enter 50000 at Start at question
  • the program will search for all the JONES with record numbers above 50000.

    Search for record details

    A 'crude' search is available on the main menu which will search the client records for any information. This can be used with the client/animal name to restrict the search to, for example, cani to list only canine records for the names entered. Alternatively it can be used without client/animal names to list all clients in a specific area, specific breeds etc. However as all records must then be read it is much slower.

    It is called a 'crude' search as it does not differentiate between the fields the text appears in. For example if a client lives in Felistock and you search for fel then Feline, Felistock, Felsmoor, and Topfel will all be found.

    The search is initiated by

  • {Classic} entering a '/' on the animal name prompt line. If there is no text following the '/' then you will be prompted to enter the required criteria (separate each item with a comma) otherwise the text entered after the '/' is used.

    You may also search for up to 5 different criteria at once and all the criteria must be met before the client is displayed.

  • {New Style} Enter the text to search for at the Contains question.
  • Note: It is not advisable to do a crude search for 1 or 2 characters as the number of possible matching combinations would be quite large.

    Search by sound match

    When searching for records you may specify that client or animal/farm names are to be searched on a 'sounds like' basis, by
  • {Classic} preceding or following the match with a dot <.>. For example, entering .SMITH or SMITH., you would also retrieve 'SMYTHE' as well as all the SMITH's.

  • {New Style} Select 'Y'es at the Sounds Like question
  • This only works for client and animal/farm names and not other fields.


    Finding clients from a Management Record Card

    There are some options on the management records prompt line that are used to access other clients. These are 'NEXT', 'GOTO', and 'BACK'. In addition there are three other options (Tree, Rltd, Mast) for moving between animals belonging to the same client and these are explained in the section relating to multiple animals.

    Goto

    When this option is selected you will be prompted:

    Client name or number ......

    This will take you through the same routine as is explained above where we showed you how to access clients from the main menu. The only difference is that if you by-passed the selection list to retrieve this client then this option is still active and you will be taken to a record card rather than the list. If there are no clients matching you will be returned to the main menu.

    Next

    This option is used to access the next client that matches the SAME criteria that were last used. That is:

    If there are no more matching records you will be returned to the main menu.

    bacK

    This will ignore any search criteria and will step back one record at a time sequentially.


    Not Seen Since

    An option in 'the Parameters menu' can be used to control a warning message is the animal has not been seen for a specified number of weeks. If the animal has not been in for the specified number of weeks then a warning message will be displayed when the card is accessed. This enables you to check the animal details.

    Hiding multiple animals for the same owner

    If when looking for a CLIENT only you were presented with a list of all animals related to that client. These can be suppressed by setting:

    {Classic} Gen Apps -> Params -> Fields -> Options -> More -> 15
    {New Style} System -> Setup -> Params -> Fields -> Options -> More -> 15

    to yes. The animal name displayed will be set to 'et al.'

    This does not apply to a search including an animal name.


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