Outstanding accounts

The report can give either one entry per animal or one entry per client. This is controlled by option 16 on the selection screen: 'Related animals'; if this is set to 'Included' then the listing will be one entry per animal and if set to ignore then it will be per client.

If you want credits to appear on the selection screen make sure you have asked the program to list all clients with a balance greater than the largest credit likely to be on the system, -1000.00 for example.

Note: This is a quick report as it scans only the management record cards. As such you cannot use this for backdated reports - refer to the Control Debtor.

Control debt v Outstanding accounts
The Control debt program ages the work done by reading all the transaction records to determine the amount outstanding and the age of the debt. The outstanding account listing just looks at the balance outstanding on the client's management record card and uses either the last seen or last consultation date for the debt age calculation. Additionally the outstanding account listing has more selection criteria available for reporting. Differences can occur between these reports because of the following:

1. A different search criterion was used between the two reports. As the selection criteria used by the outstanding accounts is the same as that used by the client lists, a setting used for a previous selection may have been overlooked and this would alter the client selection.

2. Financial amounts may differ between the clinical records (used by by the Aged debtor program) and the management record (used by the Outstanding account listing). This can happen if transactions are edited incorrectly or a system failure occurs. However the monthly validation run will detect and advise you of these problems.

3. Credits - The aged debtor program takes clients with credit balance into account while unless specified to the contrary the outstanding account listing will ignore these.